The Power of Being Liked
In Big Law, being brilliant isn't enough anymore. Sure, technical expertise and those billable hours are non-negotiable, but what really separates the partners from the perpetual associates? It's often something that might make you roll your eyes: likeability.
Before you dismiss this as fluffy HR speak, consider this: likeability is actually a strategic asset backed by hard science. As a Harvard Business Review article puts it, "People prefer to do business with people they like." And in a profession where client relationships, partnership tracks, and business development opportunities depend on personal connections, being genuinely likeable can be the edge that accelerates your legal career.
Think about it. Likeable lawyers get the plum assignments, make partner faster, and land the best clients. They build networks that open doors throughout their careers. So what does it actually mean to be likeable in the legal world, and how can you leverage these skills without compromising your professional gravitas?
The Psychology Behind Legal Likeability
Behavioral scientists, particularly Dr. Robert B. Cialdini in "The Psychology of Persuasion," have shown that people are more influenced by those they like. In legal practice, this translates to real advantages: judges and juries who are more receptive to your arguments, clients who trust your judgment, and colleagues who actually want to work with you on that high-stakes deal.
Here's the thing about trust: it's the currency of legal relationships. Whether you're in a partnership meeting or pitching to a Fortune 500 client, people need to like you before they'll trust you. When partners and clients find you approachable and genuine, they're more likely to give you opportunities, listen to your insights, and refer business your way.
There's also the "halo effect" at play. When someone likes one thing about you, they tend to assume other positive traits. If a client sees you as caring and responsive, they're more likely to view you as competent and trustworthy across the board.
What Makes Lawyers Likeable?
You can't force people to like you, but you can develop the traits that make you more appealing to work with. Here's what actually matters:
Emotional Intelligence (EI)
This is your foundation. High EI means you can read the room during negotiations, know when a client needs reassurance before a deposition, or recognize when a junior associate is drowning and needs support. Studies on emotional intelligence consistently show that lawyers with strong EI skills excel in leadership and collaborative work because they get people.
Active Listening
In a profession where everyone loves to hear themselves talk, actually listening makes you stand out. This means asking follow-up questions, paraphrasing what clients tell you, and really hearing what colleagues are saying instead of just waiting for your turn to speak. Clients who feel heard become loyal advocates, and colleagues who feel valued become allies.
Authenticity
Nobody likes a fake, especially in law where trust is everything. Be genuine about your values, admit when you don't know something, and be transparent about case prospects. Owning your mistakes and asking for help when needed shows integrity — qualities that make people want to work with you long-term.
Strong Non-Verbal Game
Your body language speaks before you do. Maintain good eye contact, use open postures in meetings, and project confidence without arrogance. This is especially crucial in client meetings and court appearances where your presence can be as important as your words.
The Reciprocity Factor
Help others and they'll help you back, it's human nature. Share useful case law, make strategic introductions, offer to review a colleague's brief. These acts of goodwill create a network of people who want to return the favor with referrals, opportunities, and support.
Common Mistakes to Avoid
The People-Pleaser Trap: Saying yes to everything and compromising your professional judgment to be liked will backfire. People respect boundaries and authentic perspectives.
Over-Accommodation: Taking on excessive work to appear helpful leads to burnout and lower quality output, which ultimately hurts your relationships.
One-Size-Fits-All Approach: Different legal environments value different traits. Corporate law might reward directness and strategic thinking, while client service roles might prioritize empathy and responsiveness.
Practical Strategies That Actually Work
Master Every Interaction
Treat each client meeting and colleague conversation as a relationship-building opportunity. Show genuine interest in understanding clients' business goals beyond the legal issue. With colleagues, remember personal details and acknowledge their contributions, especially in front of senior partners.
Nail Virtual Communication
Since remote meetings are here to stay, get good at building rapport through screens. Make eye contact with the camera, use engaging facial expressions, and ensure your written communications strike the right balance between professional and approachable.
Handle Conflict Like a Pro
Disagreements are inevitable — with opposing counsel, within your firm, even with clients. Approach conflicts with problem-solving focus rather than a win-at-all-costs mentality. Use "I" statements, listen to understand underlying concerns, and find common ground. How you handle conflict can actually strengthen relationships.
Network Strategically
Attend bar events, join committees, contribute to publications. Be the person who makes valuable introductions and shares insights without expecting immediate returns. This builds a network that generates referrals and opportunities throughout your career.
Manage Your Reputation
Your reputation precedes you in the legal community. Be reliable, communicate proactively, and be mindful of your online presence.
Track Your Progress
Measure your likeability through feedback from clients, colleagues, and mentors. Look for tangible indicators like client referrals, invitations to high-profile matters, and opportunities to represent your firm at industry events. Use personality assessments and 360-degree feedback to understand how others perceive you, then adjust accordingly.
The Bottom Line
Professional likeability isn't about being everyone's best friend. It's about being someone others respect, trust, and want to work with. The lawyers who combine technical excellence with genuine likeability are the ones building lasting, successful careers.
Start with an honest self-assessment, then use these strategies to become more approachable and valuable to your professional network.