What Does a Director of Innovation at a Law Firm Actually Do?
Director of Innovation means something different at every law firm. At some firms it is a technology deployment role. At others it is closer to change management or knowledge management. At others it is a hybrid of all three. These are genuinely different jobs, and firms that write a single job description combining all three versions are the ones whose searches stall or produce the wrong result. This piece covers what the role actually requires, what the strongest candidates look like in practice, and why standard recruiting approaches consistently fail to find them.
How to Build a Knowledge Management Function That Actually Works
Law firms have spent significant money on knowledge management technology in the past five years. Most are not seeing the returns they expected. The problem is almost never the tool. It is the absence of a KM function capable of making the technology actually work. This piece covers the four structural layers every high-performing KM function requires, the hiring sequence that actually matters, and why deploying technology into an environment that was never built to support it is the most consistent reason KM investments underperform.